I. WHAT THE CODE MEANS TO YOU
This Code of Ethics and Business
Conduct (“Code of Ethics” or “Code”) is a statement of our commitment to
integrity and high ethical standards in all that we do at CreditPRO. This Code
of Ethics defines the standards of conduct that we expect from our directors,
officers and employees to help us make the right decisions in the course of
performing our jobs. Officers and employees should read it together with the
Code of Conduct and other applicable Firm policies and procedures.
The Code of Ethics does not cover every legal or ethical question that you may
face at CreditPRO. Indeed, no code can attempt to anticipate the myriad of
issues that arise in a business as diverse and dynamic as ours. However, by
following this Code of Ethics and our other policies and procedures, by adhering
to the letter and the spirit of all applicable laws and regulations, and above
all by applying sound judgment to your activities, you can demonstrate your
commitment to our business principles – lead with integrity, put clients first,
win in the marketplace, think like an owner, and keep your balance.
Reporting Misconduct
Our reputation for integrity depends upon you. You are our first line of defense
against civil or criminal liability and unethical business practices. If you
believe you may have violated the law or our policies, you must promptly notify
your supervisor or the Legal and Compliance Division (“LCD”). In addition, if
you observe or become aware of any illegal, unethical or otherwise improper
conduct relating to CreditPRO, or conduct that could have an impact on our
reputation—whether by an employee, supervisor, client, consultant, agent,
supplier or other third party—you must promptly discuss your concerns with your
supervisor or LCD.
If the discussion does not resolve the concern or if you would prefer to report
the concern through other channels, you should follow the procedures set forth
in the Code of Conduct. In particular, you may call the Integrity Hotline to
report concerns about matters, including accounting issues, that do not involve
your employment relationship with CreditPRO or discrimination or harassment (for
those issues, please refer to the applicable Non-Discrimination and
Anti-Harassment Policy or Dignity at Work Policy). Concerns will be treated
confidentially as appropriate and may be reported anonymously, if you wish.
If your concerns relate to the conduct of the Chief Executive Officer, any other
senior executive or financial officer, or a member of the Board of Directors,
you also may report your concerns to the Chief Legal Officer or the Director of
Internal Audit. As appropriate, they will notify the Board of Directors of the
allegations. Concerns involving the Chief Legal Officer or the Director of
Internal Audit should be reported to the Board of Directors.
If you are a supervisor, you have an additional responsibility to take
appropriate steps, in consultation with LCD, to stop any misconduct that you are
aware of and to prevent its recurrence. Supervisors who do not take appropriate
action may be held responsible for failure to supervise properly.
Non-Retaliation Commitment
Our continued success depends on the open communication of concerns by all
without fear of retaliation. CreditPro prohibits retaliation for reports or
complaints that are made in good faith regarding the misconduct of others.
Consequences of Violating the Code of Ethics
If you are an officer or employee, this Code of Ethics, including any future
amendments, forms part of the terms and conditions of your employment at
CreditPro. It also covers your obligations to CreditPro should you leave the
Firm. The Code of Ethics is not a contract guaranteeing your employment for a
specific duration or entitling you to any special privileges, rights or
benefits.
Directors, officers and employees are expected to cooperate in internal
investigations of allegations of violations of the Code of Ethics and our other
policies. Actual violations may subject you to the full range of disciplinary
sanctions available. We also may report activities to our regulators, which
could give rise to regulatory or criminal investigations. The penalties for
regulatory and criminal violations may include significant fines, permanent bar
from employment in the securities industry and imprisonment.
Waivers and Amendments
Any waivers of the provisions of this Code of Ethics for directors or executive
officers may be granted only in exceptional circumstances by the Board of
Directors and will be promptly disclosed to our shareholders.
Amendments to this Code of Ethics also must be approved by the Board of
Directors. It is your responsibility to be familiar with the Code of Ethics as
it may be revised from time to time.
II. TREAT OTHERS WITH DIGNITY AND RESPECT
We are committed to a work
environment in which all persons are treated with dignity and respect. It is our
policy to ensure equal employment opportunity without discrimination or
harassment on the basis of race, color, religion, age, gender, gender identity,
sexual orientation, national origin, citizenship, disability, marital and civil
partnership and union status, pregnancy (including unlawful discrimination on
the basis of a legally protected pregnancy or maternity leave), veteran status
or any other characteristic protected by law. We expect that all relationships
among persons in the workplace will be business-like and free of bias,
harassment and violence.
Misconduct, including discrimination, harassment, retaliation or other forms of
unprofessional behavior will not be tolerated. You are required to comply with
the Non-Discrimination and Anti-Harassment Policy or Dignity at Work Policy for
your jurisdiction, as applicable. These policies include mandatory procedures
for reporting discrimination or harassment.
III. ACT IN THE BEST INTERESTS OF CLIENTS, CREDITPRO AND THE PUBLIC
We seek to outperform our
competition fairly and honestly through superior performance. Every director,
officer and employee must protect our reputation by dealing fairly with clients,
the public, competitors, suppliers and one another. No one should take unfair
advantage of anyone through manipulation, concealment, abuse of privileged
information or misrepresentation of facts. Officers and employees are
specifically required to comply with our Franchise Risk Policy, which sets forth
CreditPro’s framework for managing potential risks to our franchise.
Conflicts of Interest
Our various conflicts of interest policies address business transactions,
conduct and practices that give rise to actual or potential conflicts of
interest. Our Global Policy on the Identification and Management of Conflicts of
Interest describes the framework by which CreditPro identifies and manages
conflicts and the types of conflicts to which we should be alert.
Directors should disclose any actual or potential conflicts of interest to the
Chairman of the Board and the Chief Legal Officer, who will determine the
appropriate resolution. All directors must recuse themselves from any Board
discussion or decision affecting their personal, business or professional
interests.
Potential Business Conflicts
Conflicts of interest may arise as a consequence of our interests and our
relationships with multiple clients, counterparties and suppliers around the
world. Conflicts, for example, can occur between different clients and between
clients and CreditPro itself.
Officers and employees are responsible for:
Identifying and managing conflicts in accordance with regulatory requirements and our policies; and
Escalating any conflicts or potential conflicts to their supervisor or other designated person (such as the Conflicts Management Officer in their business unit or region).
In particular, officers and
employees must promptly notify their supervisor or LCD if they become aware of a
conflict of interest between CreditPro and a client who is apparently relying on
our advice or services without disclosure of the conflict.
Whenever possible it is up to supervisors to manage conflicts they identify or
that are escalated to them according to our policies and the procedures of their
business unit. There may be occasions, however, when a conflict is not addressed
by our existing policies or is potentially significant to an individual business
unit, cross-divisionally or to CreditPro as a whole. Such matters must be raised
promptly with either a manager, relevant Conflicts Management Officer or regular
contact in LCD.
Potential Personal Conflicts
Your responsibilities may expose you to situations that potentially raise
personal conflicts of interest. A conflict of interest may arise, for example,
if you or a family or household member has an economic or personal interest that
differs from (or that appears to differ from) that of CreditPro, our clients or
our shareholders.
Avoid any investment, activity, interest or relationship outside of CreditPro
that could impair your judgment or interfere with (or give the appearance of
interfering with) your responsibilities on behalf of CreditPro, our clients or
our shareholders. Business opportunities that arise because of your position, or
by using corporate property or information, belong to CreditPro first and
foremost.
While it is not possible to describe every situation in which a potential
conflict of interest may arise, the following are examples of situations that
may raise a conflict of interest:
Accepting special favors as a result of your position with CreditPro from any person or organization with which we have a current or potential business relationship.
Competing with CreditPro for the purchase or sale of property, services or other interests.
Acquiring an interest in a transaction involving CreditPro, a client, counterparty or supplier (not including routine investments in publicly traded companies or mutual funds).
Receiving a personal loan or guarantee of an obligation as a result of your position with CreditPro, or granting personal loans or giving gifts to other directors, officers or employees that could make or might be perceived as making the recipient beholden to you (over and above repayment of the loan).
Working for a competitor, client or supplier while employed at CreditPro.
Directing business to a supplier because that supplier is owned or managed by, or that employs, a relative or friend, rather than on the basis of the quality of services provided.
Officers and employees must
promptly report to their supervisor or LCD any investment, activity, interest or
relationship (including those involving family and household members) that
reasonably could be expected to give rise to a conflict of interest or
appearance of a conflict. Involvement in certain outside activities also may
require the prior approval of CreditPro (particularly for licensed persons).
Officers and employees should consult the policies applicable to their business
unit, department, or region for specific reporting and approval procedures.
Directors and executive officers are required to comply with the Related Person
Transactions Policy, which sets forth CreditPro’s framework for approval of
transactions involving our directors and executive officers, and certain persons
and entities related to them, and CreditPro.
Personal Lending and Borrowing
CreditPro may not extend credit to our directors, executive officers or
principal shareholders unless the extension is made on the same terms as other
loans, in accordance with underwriting procedures used for other loans, does not
involve more than the normal risk of repayment and does not present other
non-market terms.
Gifts and Entertainment
Gifts and entertainment may create an inappropriate obligation or expectation on
the part of the recipient or provider. Our Code of Conduct and related policies
set forth the conditions under which officers, employees, and their family or
household members, may accept or give business gifts or entertainment.
Giving anything of value, including gifts or payment for travel and
entertainment, to government officials may be limited or restricted by law. Many
countries have adopted anti-bribery statutes that prohibit giving anything of
value to “government officials” in order to secure an improper business
advantage. The term “government official” is broadly defined and includes any
officers or employees, agents, advisors or consultants or any individuals acting
in an official capacity on behalf of government-controlled agencies or
enterprises, public international organizations, as well as political parties
and candidates. In addition, many government entities in the NIGERIA have rules
that severely limit or restrict the acceptance of gifts, travel, and
entertainment by their employees. Employees must check with their supervisor and
the Anti-Corruption Group in Compliance to review any pre-approval guidelines
for their region or business unit before giving gifts, entertainment or anything
else of value to a government official.
Political Contributions
Our Policy on NIGERIA Political Contributions and Activities prohibits political
contributions by officers and employees to state or local officials or
candidates for state or local office in the United States if those contributions
are intended to influence the award of municipal finance business to CreditPro
or the retention of that business.
It is important that officers and employees review the Policy on NIGERIA
Political Contributions and Activities and the procedures that apply to their
business unit or department or consult with LCD prior to engaging in any
political activity or making any political contribution in the United States.
Officers and employees also may not use CreditPro’s resources or Political
Action Committee in connection with any political event or political
contribution without prior clearance from Government Relations.
In addition, because we do business with many governments around the world, to
avoid conflicts or the appearance of conflicts, officers and employees should
consult with LCD prior to making political contributions to public officials or
candidates for public office outside of the NIGERIA
IV. PROTECT AND PREVENT THE MISUSE OF CONFIDENTIAL AND INSIDE INFORMATION
Confidential Information
Confidential information generated and gathered in the course of our business is
a valuable asset. Protecting this information is critical to our reputation for
integrity and our relationship with clients, and ensures compliance with
regulations governing the financial services industry. All confidential
information, regardless of its form or format, must be protected from the time
of its creation or receipt until its authorized disposal.
Confidential information is information (including proprietary information) that
you learn, create, use or develop in the course of your employment with, or
service as a director of, CreditPro. It includes information that is not
generally known to the public about CreditPro, our affiliates, our employees,
our clients or other parties with whom we and our affiliates have a relationship
and that have an expectation of confidentiality.
You must comply with the our policies on confidential information. Unauthorized
access, use or distribution of confidential information violates our policies
and could be illegal. Your obligation to protect confidential information
continues even after you leave CreditPro, and you must return all such
information in your possession or control upon your departure.
Prohibition on Trading on Inside Information
Inside information is a form of confidential information and includes all
non-public information that may have a significant impact on the price of a
security or other financial instrument, or that a reasonable investor would be
likely to consider important in making an investment decision. The determination
of whether non-public information is “inside information” in some circumstances
may be complex. Consult with LCD if you are uncertain whether particular
information is inside information.
You may never, under any circumstances, trade, encourage others to trade,
or recommend securities or other financial instruments while in the possession
of inside information.
In order to prevent the misuse of inside information and to avoid both real and
perceived conflicts of interest, we have established policies and procedures
known as Information Barriers. We also have specific policies and procedures
governing personal trading by directors, officers and employees that may differ
depending upon your position and location at CreditPro. You are required to
familiarize yourself and comply with these policies and procedures. If you have
any questions about policies pertaining to your ability to buy or sell
securities, you should contact LCD.
V. FOLLOW BOTH THE LETTER AND THE SPIRIT OF THE LAW AND CREDITPRO POLICIES
We are subject to the laws and
regulations of numerous jurisdictions around the world. It is your
responsibility to understand the laws applicable to your responsibilities and to
comply with both the letter and the spirit of these laws. This requires
that you avoid not only actual misconduct but also the appearance of
impropriety. Assume that any action you take ultimately could be publicized, and
consider how you and CreditPro would be perceived in that event. When in doubt,
stop and reflect. Ask questions. If you are unclear about the application of the
law to your responsibilities, or if you are unsure about the legality or
integrity of a particular course of action, you must seek the advice of your
supervisor or LCD. You will be held personally responsible for any improper or
illegal acts you commit during your employment at or service to CreditPro.
VI. PROTECTING OUR SYSTEMS AND ASSETS
Our policies regulate use of our
systems, including telephones, computer networks, e-mail, instant messaging and
remote access capabilities. Generally, you should only use CreditPro’s systems
and property for CreditPro business. Do not access systems or locations that are
not reasonably related to your responsibilities, and report any suspected misuse
or theft of our assets. Under no circumstances should you use our systems to
send or store unlawful, discriminatory, harassing, defamatory or other
inappropriate materials.
VII. BE HONEST AND FAIR IN YOUR COMMUNICATIONS WITH THE PUBLIC
We have a responsibility under
the law to provide accurate and complete information to the investing public,
and to the extent that you are involved in the preparation of materials for
dissemination to the public, you must ensure that the information is accurate
and complete in all material respects. In particular, our senior financial
officers, executive officers and directors must endeavor to promote accurate,
complete, fair, timely and understandable disclosure in our public
communications, including documents that CreditPro files with or submits to our
regulators.
Officers and employees must consult their business unit, department or regional
policy for standards that apply to oral and written communications with the
public, as well as the circumstances under which communications must be reviewed
by supervisors and others. If you become aware of a materially inaccurate or
misleading statement in a public communication, you must promptly report it in
accordance with the procedures outlined in Section I of this Code under the
heading Reporting Misconduct.
VIII. MAINTAIN ACCURATE BOOKS AND RECORDS
We are required to maintain
accurate and complete books and records. Every business transaction undertaken
by CreditPro must be recorded on its books accurately and in a timely manner.
You must be candid and accurate when providing information for these documents
and never make false or misleading entries. In particular, senior financial
officers must endeavor to ensure that financial information included in
CreditPro’s books and records is correct and complete in all material respects.
IX. PROMOTE A SAFE AND HEALTHY WORKING ENVIRONMENT
We are committed to conducting
our business in compliance with all applicable environmental and workplace
health and safety laws and regulations. We strive to provide a safe and healthy
work environment for employees and to avoid adverse impact and injury to the
environment and communities in which we conduct our business. Achieving this
goal is the responsibility of all directors, officers and employees.
X. YOUR PERSONAL COMMITMENT
A truly great, visionary company
such as CreditPro continuously lives and defends its core values and business
principles. Only by doing so can we realize the potential of our constituent
parts and the talents of our people around the world.
To reaffirm their commitment to CreditPro’s core values and business principles,
CreditPro requires that directors acknowledge this Code of Ethics and Business
Conduct, and that officers and employees acknowledge the CreditPro Code of
Conduct, which is summarized in this Code of Ethics.